Empty chairs are expensive.
Reminders shouldn't be.
Bedside sends branded reminders over WhatsApp and email, lets patients confirm, cancel or ask for a new time in one tap, and brings every reply, report and request into one inbox your whole front desk can see. Set up in minutes — no integration project.
- WhatsApp and email — no patient app
- Branded as your clinic
- Free to start, no card
2 min
From sign-up to the first reminder going out
1 tap
For a patient to confirm, cancel or reschedule
2 channels
WhatsApp and email — nothing for patients to install
1 inbox
Every reply, report and request, shared by the whole desk
Reminders that get answered — and a place for the answers
No bloated practice-management suite. The messaging half of running a clinic, done properly: reminders, replies, reports and requests, on the channels patients already use.
One inbox for WhatsApp and email
Every patient reply, on either channel, in one shared thread with their appointments beside it. Anyone at the desk can pick it up.
Hi, can I move Tuesday's appointment to the afternoon?WhatsApp
Of course — 15:30 with Dr. Osei is free. Shall I book it?
Perfect, thank you!Email
Reminders patients act on
Structured 1 / 2 / 3 replies, so confirming is one keypress and the answer is never ambiguous.
Reminder: Dr. Patel, tomorrow 09:00. Reply 1 confirm · 2 reschedule · 3 cancel
Secure report sharing
Send results as a link that opens with the patient's date of birth and deletes itself when it expires.
Blood panel · Tom Bailey.pdf
Opens with date of birth
Your own WhatsApp number
Connect the clinic's number in a few clicks — or keep using the WhatsApp Business app on the phone alongside Bedside.
+91 98765 43210
Bright Smile Dental · WhatsApp
Nothing falls through
Turn a request into a ticket with an owner and a priority. Referrals, forms and follow-ups stop living in someone's head.
In the patient's language
Write each template once per language. A patient tagged Kannada gets Kannada; anyone without a language gets your default. Bedside never machine-translates a medical message.
Fits what you already use
Import a CSV, subscribe your calendar, or connect your system to the API.
From the morning agenda to the last follow-up
Four screens the front desk lives in. Hover to pause, or pick one.
See the day before it starts
Every appointment with its reminder status right on it. You know which slots are safe and which need a call before the doors open.
Thursday 26 · 8 appointments
Live in three steps
No onboarding calls, no IT department. If you can send a WhatsApp message, you can run this.
Add patients and appointments
Type them in, import a CSV from whatever you use today, or connect it to the API. Your clinic name and reply-to are set once.
Reminders go out on time
At the offsets you chose — a week, a day, two hours before — each patient gets a branded message on WhatsApp and email with one-tap replies.
Replies come back to you
Confirmations, cancellations and reschedule requests land on the agenda in real time — and anything else the patient says lands in the inbox.
Reschedules, without the phone tag
Patients request a better time; you stay in control of the calendar. No back-and-forth calls, no double-booking.
Taps “Request reschedule”
Right from the reminder email — no call, no waiting on hold.
Picks one of your times
They only ever see slots that are genuinely free — your hours minus holidays and existing bookings.
Request lands in your app
You get a notification with the patient, the old slot, and the time they'd prefer.
You confirm — we email the new time
One click checks it against real availability. The patient gets a branded confirmation automatically.
Built like it's holding health records — because it is
Clinics don't get to be casual about privacy, and neither does the software they use. Here is what that means in practice.
Locked to your clinic
Row-level security in the database itself: a query from one clinic can't return another's patients, even if the app had a bug.
Hosted in the EU
Patient records, messages and files live on EU servers, encrypted at rest and in transit.
Reports open with a date of birth
A shared result is a link that asks for the patient's DOB, locks after repeated wrong answers, and logs each open.
Nothing kept longer than needed
Report links expire on the day you choose and the file is deleted with them. Bedside delivers reports; it doesn't archive them.
Your tokens, sealed
The WhatsApp credentials for your number are encrypted with a key that never leaves the server.
A named, registered business
Bedside is run by Hamza Builds, a registered MSME in Karnataka, India — a public registration number, a real inbox, and terms you can read.
One price per clinic, per month
Start free on email, add WhatsApp when you're ready, and only move up when your volume asks you to. No setup fees, no per-seat maths.
Free
$0/mo
Try Bedside with a real clinic, on email.
- Reminders
- 50/mo
- Not included
- Clinics
- 1 clinic
- Email reminders & booking confirmations
- Two-way inbox and tickets
- Secure report sharing
- Calendar invites & feed
Starter
$19/mo
For a single clinic that lives on WhatsApp.
- Reminders
- 500/mo
- 500/mo
- Clinics
- 1 clinic
- Everything in Free
- Your clinic's own WhatsApp number — or keep the WhatsApp Business app alongside
- WhatsApp reminders, confirmations & chat
- Structured 1/2/3 replies
Growth
$49/mo
For busy practices and small chains.
- Reminders
- 2,000/mo
- 2,500/mo
- Clinics
- 3 clinics
- Everything in Starter
- Up to 3 clinics on one account
- Integration API
Pro
$99/mo
For diagnostic centres and multi-site groups.
- Reminders
- 10,000/mo
- 10,000/mo
- Clinics
- 10 clinics
- Everything in Growth
- Up to 10 clinics
Every new account starts on Free — no card, nothing to cancel. We're early enough that upgrades aren't self-serve yet: sign up, then get in touch and we'll move you onto the plan you need. Limits reset on the 1st of each month.
Questions clinics ask first
No. Reminders arrive as a normal WhatsApp message or email, and patients answer by replying 1, 2 or 3 or tapping a button. There is no patient app, no account and no password on their side.
Start free, no card
The Free plan is genuinely free — set up your reminders in minutes and upgrade only when your clinic outgrows it.
- No card to start
- Cancel any time
- Set up in minutes