Bedside
Bedside · for clinics & health practices

Empty chairs are expensive.
Reminders shouldn't be.

Bedside is appointment-reminder and patient-messaging software for clinics. It sends branded reminders your patients actually act on — confirm, cancel or request a new time in one tap — and brings their replies back into one shared inbox. Set up in minutes, no integration project.

  • EU-hosted, GDPR-ready
  • No patient app needed
  • Branded as your clinic

Bright Smile Dental

via Bedside

Reminder

Hi Aisha,

This is a reminder of your dental check-up tomorrow at 09:30.

Confirm
Reschedule Cancel

Reschedule requested

Awaiting your OK

Confirmed · 09:30

2 min

From sign-up to first reminder

1 tap

To confirm, cancel or reschedule

100%

Sent under your clinic's branding

EU

Data residency, GDPR-ready

Why clinics switch

Everything you need to cut no-shows

No bloated practice-management suite. Just reminders that work, that your patients actually read, and that you can set up today.

Confirm, cancel or reschedule

Patients respond straight from the email — no login, no app. Confirmations, cancellations and reschedule requests land back on your dashboard instantly.

Up and running in minutes

Add appointments by hand or import a CSV from whatever system you already use. No integration project required.

Privacy-first, branded as you

Reminders come from your practice's name, not ours. Patient data stays locked to your account with row-level security.

Your day at a glance

One clean agenda, live statuses

Every appointment is a row with its reminder status right on it — confirmed, cancelled, reschedule requested. You always know which slots are safe and which need refilling.

09:00Aisha KhanDr. Patel · Check-upConfirmed
09:30Tom BaileyDr. Patel · HygienistReminder sent
10:00Maria SantosDr. Osei · ConsultationReschedule requested

How it works

Live in three steps

No onboarding calls, no IT department. If you can send an email, you can run this.

1

Add your appointments

Type them in or import a CSV. Your clinic name and reply-to address are set once, then reused on every message.

2

We send the reminder

At the right time before each appointment, the patient gets a branded email with one-tap confirm and cancel buttons.

3

You see the response

Confirmations and cancellations land back on your dashboard in real time, so you can refill freed-up slots early.

The reschedule loop

Reschedules, without the phone tag

Patients request a better time; you stay in control of the calendar. No back-and-forth calls, no double-booking.

On the patient's side

Taps “Request reschedule”

Right from the reminder email — no call, no waiting on hold.

Picks one of your times

They only ever see slots that are genuinely free — your hours minus holidays and existing bookings.

On your side

Request lands in your app

You get a notification with the patient, the old slot, and the time they'd prefer.

You confirm — we email the new time

One click checks it against real availability. The patient gets a branded confirmation automatically.

Pricing

One price per clinic, per month

Start free on email, add WhatsApp when you're ready, and only move up when your volume asks you to. No setup fees, no per-seat maths.

Free

$0/mo

Try Bedside with a real clinic, on email.

Reminders
50/mo
WhatsApp
Not included
Clinics
1 clinic
  • Email reminders & booking confirmations
  • Two-way inbox and tickets
  • Secure report sharing
  • Calendar invites & feed
Start free

Starter

$19/mo

For a single clinic that lives on WhatsApp.

Reminders
500/mo
WhatsApp
500/mo
Clinics
1 clinic
  • Everything in Free
  • WhatsApp reminders, confirmations & chat
  • Structured 1/2/3 replies
Start on Starter
Most popular

Growth

$49/mo

For busy practices and small chains.

Reminders
2,000/mo
WhatsApp
2,500/mo
Clinics
3 clinics
  • Everything in Starter
  • Up to 3 clinics on one account
  • Integration API
Start on Growth

Pro

$99/mo

For diagnostic centres and multi-site groups.

Reminders
10,000/mo
WhatsApp
10,000/mo
Clinics
10 clinics
  • Everything in Growth
  • Up to 10 clinics
  • Your own WhatsApp number (as it rolls out)
Start on Pro

Every new account starts on Free — no card, nothing to cancel. We're early enough that upgrades aren't self-serve yet: sign up, then get in touch and we'll move you onto the plan you need. Limits reset on the 1st of each month.

Start free, no card

The Free plan is genuinely free — set up your reminders in minutes and upgrade only when your clinic outgrows it.